Expect 2 week shipping delays due to COVID-19  ::: 


August 20, 2018 2 min read

It has come to the attention of our warehouse technicians that there are some electric motors being damaged from improper rider use!  We at Biktrix take pride in caring for our customers by wanting to give them long-lasting products. 

However, riders are voiding their motor warranty by damaging their motors! They are shifting gears incorrectly, and frying the wiring and singeing the inside of the motors!  That is not good!  We want you to get the most out of your motor, so a quick reminder blog for reference should be a trusted reference you can read and rely on to improve your motor life indefinitely.

This is a photo of the kinds of damaged motors we've been getting:

 Your motor SHOULD look like the following inside.

Shining copper wiring, and a clean grey silver center = the perfect motor.

This is a close-up of the bad burned out motor, with the new center on top as a reference point. This motor... it's dead, Jim.

Thanks to Raine, our lead technician, for being a model of the highest degree!

So, we will be talking about two ways to treat your motor right! 

1. Treat your motor like a manual transmission in an automobile

Gradual shifts, casually going up to the desired level of pedal assist with your gears, is the best way to protect and preserve your motor. Overworking your motor drains battery life, but also heats up your motor and can cause damage and blow your motor. And the best way to work your motor to the brink and overheat it, would be activating the motor and immediately cranking the assist and gear, aggressively.

If you drive a manual automobile and immediately jump gears often, you run the risk of damaging the transmission with aggressive, repeated overworking. It's the same with an e-bike motor.

2. Motors Overheating in Extreme Weather Conditions

Riding for prolonged periods of time in sweltering heat waves is not good for ANY electronics. Motors heat up from extended use, as well as outside elements. Please refrain from riding for hours at a time in extreme hot or cold weather. Your electronics, especially your motor and battery, will thank you!

Follow these tips, and you will not have to void your motor warranty. You will not have to worry about burning out your motor. Instead, you will have the best motor on the market, with the longest life, powering the best e-bike models in the market today.

Biktrix guarantees it.


About Robert Bryn Mann:

Robert Bryn Mann is a Customer Content Specialist at Biktrix. A professional writer, he is happy to be working with a company that shares his passion for greener transportation options. When he is not working with Biktrix, he is writing stand-up material and scripts for film. 

Leave a comment

Comments will be approved before showing up.