We take pride in what we build. Each bike that we ship out to customers is built, tested and packed with a lot of attention and care. We warrant our bikes against manufacture defect as follows:
- Motor, Controller, Battery and all Electronics: 1 year
- Frame: 3 years
If your bike arrives damaged, we will work with you to get you up and running in the shortest possible time. Over the past years, we have learnt and applied a lot of things that make us experts in packaging and shipping our bikes. What fun is it if we build the world's best bikes that arrive at your door broken? No fun. So we have continuously improved on our packaging over the past 4 years and are now proud to say that the damage on our bikes during freight is less than 3%.