Expect bike shipment delays of 2 weeks due to COVID-19 related logistics delays.
Our Customer Experience team is handling a higher volume of messages than usual.
Please rest assured that we'll be in touch as soon as we can.
We address all issues in sequence, and just one message is all it takes.
CX Phone Support Hours: 9:00 am to 5:00 pm CST
Our online chats are available 24/7.
Shipping and delivery delays are expected due to delays in worldwide supply chain logistics.
Phone: +1-866-BIKTRIX
Email: support@biktrix.com
Live chat: connect with us through live chat in the bottom left corner of your screen
Online Support Hours:
Monday-Friday: 9am - 5pm (Central time)
Online support is closed on Canadian statutory holidays.
640-A Broadway Avenue
Saskatoon, Saskatchewan
Canada
Winter Hours:
Sunday & Monday CLOSED
Tuesday: 11am - 4pm
Wednesday: 11am - 4pm
Thursday: 11am - 4pm
Friday: 11am - 4pm
Saturday: 11am - 4pm
We have partnered with a select few dealers across western Canada. Visit one of the locations below to take our bikes for a spin!
ALBERTA
Honda Extreme Powerhouse, Edmonton
BRITISH COLUMBIA
Kelowna E Ride, Kelowna
eBikeBC, Nanaimo
Cyqle, Gabriola