If you are having trouble deciding which of our bikes would be the best for you, please try our Help Me Choose page. After answering a few questions, it will automatically suggest a bike for you based on your needs.
If you know which bike you'd like, but aren't sure how to customize it, please make sure that you've read the 'Compare Options' section on the product page for the bike that you've chosen. Select your bike from the options below to have a look.
Our community is full of helpful and experienced Biktrix riders. If you'd like some advice from other customers, this is the place to go!
If you've already tried the suggestions listed above, please don't hesitate to contact us directly.
While many parts of an eBike operate the same way a normal bike does, but there are a few new and important things to learn.
For a general overview of how the electric components work in relation to the rest of the bike, watch this video.
The next best step is to reach out to our community. There are many Biktrix owners who would be happy to answer your question.
If you still need help, please reach out to us directly. One of our customer support associates will be happy to help you.
Choose your bike model below to view the assembly documentation.
If you still have questions or issues with your bike assembly, try our knowledgeable and helpful community. There are many Biktrix eBike owners who would be happy to answer your question.
If you are unable to reach a solution reach out to us directly. One of our customer support associates will be happy to help you.
What type of issue are you having? Please pick from one of the options below.
If the issue you're experiencing does not fall under one of the categories above, please visit our technical support page to see if there's an article addressing your issue.
If you are unable to find any helpful documentation above, please reach out to our community for help. Many of our customers are experienced with eBike maintenance and can help address your issue.
If you are unable to reach a solution reach out to us directly. We'll be happy to help.
If you intend to conduct the maintenance or repair yourself, please visit our technical support page to see if there's an article addressing your issue.
If you'd prefer to have your bike serviced by a professional, please reach out to us directly and we can set you up with a local bike repair shop, or schedule a service appointment with a Biktrix technician here at our warehouse.