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Troubleshooting

What type of issue are you having? Please pick from one of the options below.

 

If the issue you're experiencing does not fall under one of the categories above, please visit our technical support page to see if there's an article addressing your issue.

If you are unable to find any helpful documentation above, please reach out to our community for help. Many of our customers are experienced with eBike maintenance and can help address your issue.

If you are unable to reach a solution reach out to us directly. We'll be happy to help.