Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

Customer Reviews

Based on 4694 reviews
76%
(3581)
11%
(511)
6%
(279)
2%
(116)
4%
(207)
Great New Display

When I damaged my old display, I needed help. Biktrix’s was great answering my questions, the new display got here really quickly, and it’s better than the original. Thanks!

Great Bike, well made and have had it for one week now!

I am really enjoying riding my new Juggernaut Ultra Duo 2 Step-Over. It has been 5 years since I have had ridden a bike. My old English 10 speed with the skinny tires got ruined in a flood and I never replaced it until now. I carefully investigated many of the available E-Bikes and listened carefully to many of the reviews on Biktrix Bikes. I made a decision to buy one and very happy that I did. Power assist is a different feel, and I am taking is slowly as recommended. The Biktix staff has been most helpful and you can't ask for more than that. I highly recommend getting your E-Bike from this company.

The best

The best shipping , the best bikes .and biggest smiles

A little high for a 5’10” but it’s great to be the king!

Bought the juggernaut because i wanted a bike that would support my excess weight, i have had a chinese eBike in the past and it was not pleasant to ride. But with a juggernaut, its night and day in difference. I love everything about it, had trouble assembling and testing it but the support staff really reacted on the double, i feel confident that i will get superb after sale service if i ever encounter any issues. When I’m riding my bike, people turn their heads in admiration when i ride in the streets, people , like me, are impressed ( and sometimes, intimidated) by the impressive frame of the bicycle, built to last and to impress so yes, its good to be king! Like i said, its a bit high if you want to stand over the step over frame of the ebike with both feet remaining on the ground but i manage. Thx Biktrix!

Crankset

Excellent quality but way to wide offset,bought another brand with 18mm offset not 35mm, would of never ordered if I knew that.

Perfect Replacement

Motor works great, and was in pristine condition despite being a takeoff unit. After a quick tune it performs excellent. My only note would be to include that this motor is the UART version. The Bafang M620 comes as either UART or CANBUS protocol, and the surrounding bike systems are not inter-compatible.

R
Accessory Extension Mount
Rafael Rodriguez

Should have bought small basket for front instead however it is serving it's purpose

Head ache after head ache

Received the unit put it together. No issues powered it on had a throthle stuck fault. Waited 24hrs for response how to proceed. Got that sorted. Took it for the first ride and the rear casset came loose and the low gears spin freely and the rest of the gears a vary loose. Was sent out a part to have repairs done and instructed to bring to a local bike shop and have repaired with a 50 dollar credit(which I have not received to date) which is fine except shops are booking into middle of June. So o basically spent over 4k on a boat anchor.

J
Kutty FS
John St Amand
Fenders

Just received bikes on the 24 and I asked for fenders and didn’t receive them please ship 2 sets ASAP thank you

Too short

The back brake set you sent , the hose line is too short 😡

Bike quality and delivery

Extreamly happy with Biketrix
Beautiful bike fun and well made

Great ride!

I took my new bike for a ride yesterday. This is my third bike and really enjoy this one. Very smooth and comfortable ride. I love this bike! The Biktrix staff is exceptional!

Love it!

What a beautiful bike!
It took me about 45 minutes to unbox, assemble and adjust the seat and handlebars. I've ridden it almost 100 miles in about a week with zero issues. Looking forward many more miles.

Nor sure Battery was the issue

We purchased the new battery as our Stunner would just shut off under mild load. We purchased the new battery which arrived timely and as described, however our Biktrix Stunner still shuts off. while riding.

Formidable

Vraiment plaisant, confort et puissance.... yeah !

Paying the price for being misled !

I sold my bike in March!
I ordered a bike model that was supposed to be shipped earlier than the one I had built!
I finally ended up receiving a call from costumer
support after sending my deposit explaining that I was not to receive my bike any sooner!

M
Stunner Step-Over 6
Marvin Unger
Faster than expected

I opted for the larger battery and still haven't gone beyond 2nd gear under power. It's quite quick.

E
Juggernaut FS XD - Reservation
Edgar Jelliff

Juggernaut FS XD - Reservation

Juggernaut ultra 2

Only had the bike out a couple of times. The weather has not been great here in April. Loving the bike so far. Time will tell. climbing hills and Head winds are a thing of the past. Looking forward to Summer.

Great change from original

Great buying experience. Fast shipping processing.
Cranks just like original BBS02 but shorter so work way better/comfortable for shorter person. Seem to be good quality. Reduce pedal hits.

Front Cargo Basket

The front cargo basket is great. It is a nice size. I put a cargo net on it and I can put a lot in it. The bike light was rubbing when I was riding the bike. I moved the light from the frame/fender to the front of the basket. It has worked our very well.

Didn’t even work

Got it didn’t work out of the box updated the software still doesn’t work

A
Kutty FS
Anonymous
Quick summary

Arrived quickly and in good shape. Brakes on one needed some adjusting. Stable ride at speed. The controller needs more than 3 power settings. Over all happy with the individual purchase price per bike. I would not be happy with paying current list price.

T
Canvas Pannier Bags
Tim Crawford
Roomy

I like all the pockets that are zippered. Plenty of storage room. It was nice that they were on sale. I got the camo, they look great.