The stunner X6 makes a big hill on my commute feel like butter. I had never used an e-bike before - it’s heavier and more powerful than I was used to. But, it’s a lot of fun and the fenders / big tires help for bad weather days. Thanks to Brooklyn from the support team!

Bike arrived quickly with good packaging. Minor issue with handle bar bolts. One was half screwed in and appeared to be cross threaded and paint chipped in that area. After assembly, when loading the bike on my rack i grabbed the front wheel by the fender mount to straighten out the wheel in they tire tray. The mounting bracket snapped off. Took an hour to remove from shock base and fabricate a new bracket from a steel powder coated L bracket.. Repair seems to be working fine and bike handels well on trails and sand wash crossings.

You sent me the info on how to get battery out so I can charge it…at 72 and recovering from broken ankle… I haven’t been able to loosen screws and use rubber mallet yet….
But hopefully…this week..
Love the bike

I watched and read a number of videos on this bike before (and after) purchasing it. Like many who have purchased this bike, it truly is well suited for casual street and trail riding. I originally thought that the mid-drive would be something I would need to get used to. However, quite the contrary, it acts like a standard bike when you want it to, then within a few miles of your first ride, you are comfortable using both gear shifting and simple throttle control. I purchased along with the bike the Thudbuster and premium seat. After installation of both, based on how I plan on using the bike primarily on the road, I probably didn’t need the Thudbuster. But it’s installed so be it. Keep in mind that it does increase the height by 2” so at the lowest setting, it raised the seat height to minimum riding height to 5’4”. The seat is awesome and highly suggest purchasing it. Very happy with my purchase.

I love this bike so far, no problems and assembly was easy.