A little heavy but I absolutely love my bike... it has so much power and is so fast
Good quality, strong. Knew I would have to modify the install plan a bit to make it fit my Cycrown Cychunter, but with one drill hole and an additional clamp, I was able to install it, and it looks great and is sturdy. Only complaint is your website offered free shipping, but when I ordered, a shipping fee was added. I submitted a comment with the order, but did not receive a reply. Made the racks much more expensive, so are they worth the cost? Gave up after hours of internet searching, so don't know if there is a more economical option available anywhere else.
I recieved the package and installed it but have yet to get a resolution from the support team. They have been very responsive but it still does not work.
I'm going to gear my review towards the women out there. As a 5'5 female, there aren't a lot of options for step over bikes with a smaller sized frame. At 40, I wasn't ready to accept that I might need a step thru frame but aging was definitely taking me in that direction. Enter the 24x3 Roguehawk, the perfect size for my 5'5 height. A huge difference between my previous 26x4 bike, a lot easier to get on and I feel a lot more stable. An absolute blast to ride.
On a side note, Wade and Justin at the Kelowna BC store are fantastic and made this experience extremely positive one. Was so happy with my purchase, I ended up ordering a CVT light as well!
Après avoir changé cette pièce car le moteur a pris l’eau et rouillé à l’intérieur, tous est re fonctionne sauf le Bafang Thumb Throttle. Je suis un peu découragé de ça . Pour un moteur soi-disant étanche.
My Roguehawk FS Step-thru 2 recently arrived. Large frame 26x4. Swapped the right twist throttle to a left thumb throttle, changed the handle grips and seat, tuned the rear derailleur so the shifting is smoother and added a left side mirror. Just personal preference stuff. Still tweaking a few things and working with Biktrix. The customer service has been great. Love the look of this bike. Not too many miles on it so far but the bike is fun and has crazy fast acceleration. And painted over the “RogueHawk” on the bike. Wasn’t a fan of the font they used. Now it just says “OG” 🙂. Note that the seat post tube is short so if you upgrade to another seat post, might have to consider trimming it. This bike is on the heavier side (large frame and 26x4) but is easily powerful enough to crush any hill climbing. Looking forward to hooking up my pet trailer so I can start towing my 2 dogs around 🦮.
I am extremely pleased with my new Juggernaut lite.
I ordered it directly from Saskatoon, the process was easy and I was treated with professional courtesy. The bike is everything that I expected, performance and price are outstanding. I highly recommend this product.
The bike rides well, but reliability and warranty support are major concerns. My bike is less than a year old with under 250 miles, and the charger has already failed. Unfortunately, Biktrix will not cover the part under warranty since I’m not the original purchaser — even though this is a brand-new product line launched this year.
Support was responsive, but the policy means I now have to pay for a replacement part on a bike that shouldn’t have failed this early. For a new model, that’s disappointing and makes me question long-term durability and support.
If you’re considering this bike, be aware: the product may ride well, but if something goes wrong, coverage is very limited.
Follow-up Response:
Thank you for replying. To clarify: I am not asking for a free part — my concern is that the charger failed with less than 250 miles on a brand-new product line. I also submitted photos of my diagnostic process to support the case.
For transparency, I purchased this bike through a reputable business with the original owner’s details, invoice, and proof of payment. To suggest it may have been stolen is inaccurate and unprofessional.
The core issue is reliability: a component shouldn’t fail this early, especially on a new release. Warranty policy aside, it’s disappointing that the response focuses on shifting responsibility rather than acknowledging the product’s durability and concerns.
Unfortunately, we can't send free parts, batteries and chargers to unknown customers. Warranty covers manufacture defects. When it switches hands, we have no idea if it was a manufacture defect or if someone just stole a bike and didn't get a charger.
I love my Roguehawk 2 stepover.. only thing is its on the heavy side so with that being said if your not strong and flexible don't get the stepover... get a step through... I did 49km yesterday and still have 77% for battery ( single battery)
Looks great and rides smoothly. Wasn’t that hard to put together either. I’m looking forward to taking it out more but at first blush a very nice bike.
First off, this is a near perfect value eBike for my use case: commuting to work rurally on grassy/ dirt trails and highway shoulders, 10km return. I am 6'4" and the large bike is barely large enough.
The battery is weaker than I expected, even after a full charge it was down to 58% after 18k of travel, dipping down to 22% while riding. I was hoping for longer range, as I had planned some longer rides. But it is adequate for the daily commute I bought it for.
In terms of value, with the BOGO sale, it was good value. I own an eBike for work that is lower price and lower end, and this slots in perfectly above that eBike at the BOGO price. I'd feel disappointed if I paid full price. But I fully recommend it on sale.
My biggest issue was the VERY long time from payment to delivery - nearly 5 months! I completely missed the riding season here. I never got any updates from BikTrix, but when I emailed they were quick to respond and explain the delays.
I really like that the Step-Over is so easy to convert to Step-Thru by removing the top bar. I converted my wife's to step-thru.
The fit and finish seemed really good. Love the little nail polish bottle of extra paint for touch-ups. I prefer the thumb-throttle on this to my other bike. I like how the power eases in. It rides pretty nice for a cadence-sensor bike. Clicking the through the power assist while pedalling works ok to adjust power while riding.
I really wish the display would show real-time wattage like my lower-end eBike at work. This seems like an oversight.
Last comment is that the 750w is a must if you have any grassy trails and hills - with the fat tires and rolling resistance, you really need the extra power assist. It has barely enough power for me, and it wouldn't be able to handle any real hills or trail riding. You'd need to go a price level and power level up I am guessing. It is nearly perfect for my use.
Also - my wife really likes her red Lite, she just wishes the seat was more comfy. We did order a better seat from BikTrix but it hasn't shipped yet.
Did a lot of looking around checking many different e-bike companies bikes. I kept ending up comparing all the rest to Biktrix. Well in the end it was no contest. Biktrix juggernauts for both my wife and myself! And we have no regrets on our choice. These new e-bikes are amazing and hands down we are really enjoy our rides on them! We’ve told all our friends family and coworkers, even been stopped by a few strangers who had to ask where we got them!
I received my 2 Juggernaut Lite Plus 19 days ago and am loving them I have had 2 knees replaced in the last 9 months and this is the perfect rehab.
This is a good introduction to E-Bikes. Especially during BOGO.
I’m still getting used to these and how they differ from a bicycle. They seem to be straight forward and easy to use while going through gears and levels. Level 1 as all you need for flat smooth roads. Handles Okanagan’s rolling secondary roads well without struggle.
Didn’t fare as well off road trying steeper hills and I couldn’t climb them. But it’s not advertised as that.
If this use this bike as much as I want to, I might have to check out their upgraded versions.
Cosmetically, I don’t like the rough braze ons. Some might. It’s not bad. Just a preference. The paint itself is well done and the blue looks great.
I ride with the front fender off. It was easier to transport them without. I think it looks better. Fender’s I’d like flexible plastic/rubber. They are metal on these.
TIP. If you order the step over- make sure to ask for a spacer. Otherwise you can’t remove the battery.
Note: the step over and step through are the same bike frame. The cross bar is removable. (I didn’t find this clear when ordering)
Everyone was incredibly knowledgeable; helpful; and the bikes have been out for a few runs and we love them! Thank you all
Bought a Lite swift 4 step thru bike with my friend on the BOGO free sale. Love, love, love it! We ride everyday between 12 - 25km and it feels like getting an extra nudge up the hills. Our only regret is that we didn’t buy sooner! We are 64 & 70 year old gals who love to ride our Biktrix.
I love that the bike is assembled in Canada by a Canadian company. Build quality is superb. I have played around with the different speed assist modes and the accelerator and WOW this bike is super smooth. Eats up hills like a champ. I also took advantage of the option to convert it into a step-through configuration, which I prefer. Love my bike. Thanks Biktrix!
Très bon choix de vélo je suis propriétaire d’un autre bon vélo électrique mais le Swift CVT 2 c’est autre choses rapide, doux et silencieux.
I’m a big guy and I couldn’t believe the power and the ease of peddling. Can’t say enough how much me and my wife enjoy the two bikes. Love it
I am enjoying this bike! Service was great, it was put together for me and ready for pick up. It works well on off road terrain and cruising on the street.
Not had much opportunity to ride it much yet, the but the build quality is outstanding! Paint finish is awesome & ride is very smooth. I do feel like the rear shocks are way too stiff for a lighter rider, be good to have a lighter weighted rear shock choice in the future. Unlocking just a little more performance from the motor in terms of top speed would be a good thing. That being said I would highly recommend this model!
Great bike. Bought this for my daughter. I have one of the original Stunner LT. Nice to see the many updated parts since then.
Bike showed up perfect. Just a small dent in rear fender is all I could see wrong with it. Barely noticeable.
Shifted perfectly right out of the box. No adjustment needed.
Was easy to build.
Was nice to find a bike with 20" tires. My Daughter is 5' 2" tall fits her perfectly
Purchased two Bikes for my Wife & I and they are Awesome!
Unfortunately one Bike where the Headlight & Fender Mounts onto the Fork was "Cross threaded" When the M6 Socket Screw was put in from New.
Because we wanted to use the Bikes right away I had to purchase an M6 Tap along with some Pan Head Screws & Washers & Nylon Nuts costing me an extra CAD 25.00.
Support sent me some Stainless Steel Socket Screws & related Hardware within 10 business days and I then swapped out with my Hardware to prevent "RUST"
Would be great I get a Cheque for 25.00 dollars to cover their mistake & my Cost.
Bottom Line I highly recommend this model of Bike to anyone considering the purchase.
Thanks Biktrix for a great Ride!
Hergy
Absolutely loving it !
The rack is not meant to sit on 4 spacers, it needs to sit tight to the bike frame There is not enough support with the spacers and my rack broke at the weakest area the bolt holes I haul maybe 7-8 lbs in my rack bag
