Excellent quality all the way around. I’ve had 3 other e-bikes and this is the first one that I’ve made over some extremely inclined fire trails without having to stop and walk the bike. Happy with the purchase of my Classic Duo, great power and torque. Customer service has been excellent.
Received my Swift CVT. Outstanding service at the Edmonton store, was very impressed. All my accessories were in order. Can’t wait to ride my new machine in the Spring “super excited”! Quality machine, can’t say enough about the bike! Will update in the Spring after riding for a couple of months if possible.
I ordered new cranks and peddles for my Juggernaut FS Ultra. I ordered directly from the website. The new cranks appear to be about 1/2” shorter than the the ones i am replacing. Biktrix has been very good about everything i have ordered, I don’t know what went wrong here.
While oiling the chain I noticed the rear hub was not spinning in a straight line! It was oscillating!
The pannier is really high quality with plenty of room and several compartments. Much sturdier than my other bag.
This bike is awesome, I have taken it through snow and it rides through it like it's not even there
Ordered a new derailleur for my jugger and it came very quickly, and the customer service rep was very helpful!
This was a replacement for my Biktrix Ultra beast 2 motor that only lasted a couple years. Great motor powerful and quiet. The original motor wasnt this quiet.
I like the updated display/motor controller better than my older Stunner LT6. I wish there was still a 26"x4" wheel option. I think the price point needs to be better as I am only willing to buy when I see the best sale prices.
Fairly easy to install using the YouTube video and so far so good after a few days of use.
The bike arrived a bit late but in good shape. Tried it briefly for a few min. before winter arrived, so can't say much about how well it holds. But support from both the website and human is great so far. That was my main concern to start with, being from Quebec. Wish docs would be bilingual instead of Chinese/English.
This is my first e-bke. I am impressed with how well packaged the bike arrived and that it arrived 2 days early. I am very familiarcw8th b8cycle maintenance so assembly was a breeze. After I set the bike up for my comfort and riding style I fine tuned the rear derailer as the factory setting was off a bit and didn't shift into high and low gear smoothly. Meantime thr battery was put on charge and a few hours later the bike was good to go. Break pad break in procedure went well and I was ready for my first ride under power. Let me say this, I couldn't get the grin off my face as I started to pedal. I cranked off 20 Km in 45 minutes while only using eco level 3 as my max power setting. This ride comprised of some gentle down hill and ended with a 7 Km up run. I maintained 20 + km/h going up hill with an average overall speed of 25 km/h. Did I say couldn't quit smiling. Needless to say the bike felt solid and I am very pleased with my purchase. One very minor gripe was that the colour of my reptilian frame is darker than shown in the pictures on the online biktrix store. Had I known this I, would have ordered the green paniers instead of the camo one. Nonetheless, I am very happy and am looking forward many future rides.
The display is so nice that someone tried to rip it off my bike while I was in the store, however the only thing they done was break the mounting brackets.
Luckily I had brackets from my old display that I had accidently cut the wires.
I like the pannier bags be cause it Will hold several things and a bike cover. Very nice and looks good
Received the FS Step thru fat tire bike and assembled it a month or so ago and have ridden it a few times. Was worried about the display as the handle bar was protruding from the box a little bit but everything worked as it should. All the parts look good and seem really solid. Assembly was a smooth process...bike is heavy so smaller individuals might need a 2nd pair of hands to take it out of the box and to hold the forks up to get the front tire on. Instructions were good, would be nice to have torque values for all the bolts and nuts. Once everything was put together (took a couple hours), the bike rides very smooth, and the default battery lasts way longer than I thought. A long bike ride in the 'sport' setting for me only got the battery to 75% so lots of rides per charge..battery is easy to take off and charge. There aren't many hills around here so battery drain would be more if you're in a hilly area. Chain, sprocket, gear changes, etc were all great right off the bat. Glad I went with the large size frame (6' 1", 32" inseam). Not a complaint, just a heads up for those coming from a basic mountain bike, this bike is heavier than I thought it would be and the fat tires are huge compared to a basic mountain tire. Next purchase would include the regular mountain tires but I'll have to try this beast out in the snow this year to see how the fat tires do...I wanted a bike to ride around the farm all year if possible. Overall, very happy with the purchase and the bike so far!
Good value, colours are attractive. Structural and assembly videos for bike could improve. lots of fun to ride. Looking forward to next summer.
Very comfortable, great quality, and fair price
This bike has been a tonne of fun! Was purchased about 2 months ago for my 14 and 12 year old as their 2nd dirt riding machine. They are 5' 6" and 5' 7" and it fits them great...not too powerful, not too gutless and the kids are just getting used to the different weight, center of gravity, and charging process. The battery lasts for a few hours of solid riding...definitely longer than I thought it would last. Charging is pretty quick and easy. No rattles or looseness on any of the parts so far...chain was at the right tension right off the bat so will have to check on that in a few rides...throttle is smooth...brakes are good. Everything seems very solid and well made, I can ride it no problem 6' 1", 195lbs. One thing I didn't know before I got on the first time was you need to touch a magnet (on the key) to a little part on the handle bars to take the bike out of "park" or enable the throttle.
Putting the bike together wasn't hard, maybe 2hrs to get it all done and checked over - I did need a 2nd person to get it out of the box and the front wheel on safely. I have a couple suggestions for the biktrix team: 1) clear instructions about torque levels for the various bolts and nuts, and 2) after I washed it once there was an error on the screen and the throttle didn't want to work properly so I must have got something wet that wasn't supposed to. As it is a dirt bike, it's going to get dirty so proper washing instructions would be good. I am not sure what was throwing the error but using a blower on it cleared it up. All in all, definitely a blast to ride!
I just drove my new juggernaut classic duo 750 mid drive and I love it and can’t wait to use for deer and Turkey hunting it’s going to make my hunting life better and easier at 60 years old. It’s fast and smooth up and down hills. The price was great for sure and my son will be getting his soon.
After a very unhappy 5 month ordeal with Heybike, I found Biktrix to be a breath of fresh. Straight forward answers, innovative product and real customer support.