Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M


Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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Customer Reviews

Based on 4780 reviews

Great gear set makes the bike very snappy and in the small gear makes it very fast 40+mph

Cell Phone Mount
Ken Kolke

Cell Phone Mount

This is a GREAT bike!

A smooth ride and exceptionally easy application of battery assistance. The power levels are fantastic and intuitively selectable. And it looks great too.

Awesome Ebike

This Full Suspension mid-drive MTB Ebike is incredible. Great ride with lots of torque to climb hills. The hydraulic breaks are solid. They can stop the bike quickly if needed. I have had the bike for a couple of weeks and I am thoroughly impressed. Great purchase. Their sales and customer service support is very good. 👍

The port got fixed the bike is fine


It’s smaller than the other pannier but if needed it has a lot of room. Great product


Did not install it as I had a better seat post available it did not seem to provide much anti shock as the current seat post we are using

Roll-Top Waterproof Pannier
Christina Truscott
Great bag

I really like this bag. It doesn't work with my kids on the back of the bike but I attach it to the monkey bars and it works great (just makes for a wide load). I like the side pocket and the front pocket. Happy with it


From the west coast of Canada to the east coast of the United States. 24 hours!!

Extremely fast shipping.

Not to mention the excellent customer service in sourcing this important product and the quality of the service centered emails that provided an ongoing statement of Biktrix commitment to their customers and standing firmly behind their product.

Bike seat

My wife like hers ,myself so far l am using a different seat l fine pro end sd-560 to high

Great Seat Upgrade

This seat is a must have when you ride your bike, much more comfortable than the original!

Challenger 2
Mike Caughy
Challenger 2

this bike is as cool as it looks...smiles per charge are off the chart...would also give a shout out to customer service at Biktrix they have been fantastic after purchase

Great strong chain

This chain is just the right one for an electric bike with a Sturmey Archer 5-speed Internal Gear Hub. Thanks Biktrix for a great product

Custom/Consumable Item
Scott MacKenzie
Great Service

Wanted a new 27.5 x 3 rear wheel assembly. Contacted customer service and they walked me through the whole process. Sent me pictures of what to measure to make sure I received the correct wheel set for my Bike. The wheel arrived and it fit perfectly! Thanks Biktrix service!

27.5x3 - EVO Knotty Tire

Very long distance battery

I think when you use level 1 and 2 for support, It seems that you can manage 180-200km

Promend PD-M42 Bicycle Pedals
William J Walmsley

Not happy that I had to buy two pedals, when I only need one. Biktrix way of sticking it to me. Shame shame on them

Great bike

Got this bike for my wife we needed a lighter easier to handle bike than her current e bike this fits the bill much lighter and easy to handle. Quality construction and great after the sale service

I'm loving my Monte Capro Ultra2 Fatbike! Biktrix provides great Customer Service and Fast Delivery!

Skycap 2
Christina Truscott
I love my Skycap 2!

After much research I chose the Biktrix Skycap 2 to haul my work gear and 2 kids around and I couldn't be happier! It is sturdy, fast in a controlled way, and super efficient. It is heavy, The only thing I would change would be to put the foot boards back a bit, as my heels hit them if I ride on my toes, but it hasn't bothered me. Excited to ride all summer and through the year!

Wrong display for my bike

I do not have a cable and controller that it is compatible with it so I have not been able to use it. It was a waste of my money and there was no return option. I am going to rebuild the bike with components from Rad Power. They have better pricing and support. After reading some of your positive reviews I am going to try to use it on an Addmotor M340 that has a bad display. They want almost $200 plus shipping for one of theirs so yours is a better deal by a couple of dollars. Based on my experience I will not refer any of my customers to you for any of your products.

Does the job

Does the job intended, nothing special about it. Hope to never have to use it again!

Great bicycle for the Kettle Valley Rail Trail

The capacity of both batteries is really wonderfull. The strengt of the motor is very powerfull. And also the brakes are great.

Swift Lite 3 Step-Thru
Heather MacMillan
So Happy!

Bikes are great! Relatively easy to put together and beautiful to ride.We’ve named them Snowflake & HellBoy! So happy you’ve opened a storefront in Edmonton!

Gift card

Awesome way to purchase awesome gifts