IN-STOCK AND SHIPPING
The Biktrix Swift Commuter eBike is the ultimate combination of speed, comfort, and control. The upright riding position provides superior visibility and control for city riding. The hub-motor makes the Swift simple and reliable, requiring little maintenance. The Swift is an efficient, easy, and affordable way to get where you need to go.
Need A Hand?
Buying the bikes was not as straight forward as I expected, their website had some glitches that prevented me to take advantage of their promotions, however an email to their support team fixed that.
After receiving my bikes I found out that some parts in both of the handle bars were assembled in the wrong order so with some help from their support team I was able to fix the issue and get some spare parts that were damaged in the process.
All in all, I like these bikes very much, they have all the basics at a good price. However, they could be even better if you could upgrade some things like a headlamp connected to the ebike controls and battery, your only option is a to get rechargeable headlamp or one with external batteries.
Their support team is great.
As other have mentioned, very poor quality control. Picked up a Swift X on Saturday from the main branch in Saskatoon. Took it for the first ride to my office (11km away) and noticed both front and back wheels have a wobble. Walked over and spoke with them about fixing it, but needs the bike for a full day. Should they not check the bike over properly before picking it up?
Like other reviews have said. Good looking bike but poor quality control. Front wheel wobble out of the box. Issue with torque sensor, bike sometimes has weak pedal assist. Support wants me to take a video to show the issue but how can I show the weaker feedback in video. Feels dangerous to be requested to ride a bike and take a video.
Pleasing profile, 29 inch wheels yes, critical to have a throttle - is the only feature that makes the bike ridable
The torque and cadence sensors work poorly - lack sensitivity
Factory blocking of the LCD exacerbates the problem
one of the bolts for the front caliper was cross threaded and left, the other was only finger tight
obviously no real quality control, as I found the problem not Biktrix
Nice apprearance, but poor workmanship and almost worthless electronic controls
Assembled yesterday. Ride tested. So far so good.