The only complaint I have or more specifically, a suggestion, is the Moto needs a softer seat. That's it. Everything else about this bike is fantastic. My bike is a head turner when I ride it and I love it. I just wish is had a softer seat.

I have had this bike as my daily commuter for about a year at this point and have put over a thousand miles on it. So far I have only had to do basic repairs such as tires and and brakes. This bike is extremely reliable, I used it for hours on the coldest day of my region (-30), in monsoon season and in the humid heat and it hasn’t lost any performance in speed or pick up. Very well built and great for cities and off-roading. Only thing I would recommend getting is a different set of grips for the handlebars as they didn’t fit my hand very well. Other than that this bike is one of the most reliable electric bikes I have ever ridden. Would recommend!

It won't maintain a charge, pieces are falling off, its only got 16 miles on it and I cant get anyone to talk to us about a refund.

Had the bike a little under a month bike was not working when I took it out the box waiting on replacement parts so haven’t had a chance to even ride it yet

Not sure yet had the bike almost a month haven’t had a chance to ride it because when I received the bike a error code came up & been waiting on replacement parts every since.