Stunner Lite

Looks great and rides smoothly. Wasn’t that hard to put together either. I’m looking forward to taking it out more but at first blush a very nice bike.

This is my fifth bike. I've riden e-bikes before but this is the first ebike I have purchased. I find the tires good traction in slush and melting ice, the steering stable, the shifting very smooth, and the power assist cadence levels easy to adapt to. I love the turbo throttle for unexpectedly steep hills. Riding in the city for groceries and errands, I usually keep it at level 3, and then just use my shifter to gear up and down as I would normally when I'm riding. I was warned that that rear hub motor engaging might feel like it was kicking too quickly when starting from a full stop, but I don't find that to be a problem. I do feel like the gear range is a bit low, but that may be because I'm used to riding mountain and gravel bikes and using a greater range of gears.
I'm not crazy about the saddle. I'm going to try and do some micro adjustments with the positioning to see if that makes it a bit more comfortable, but I might have to change it.
The bike has already attracted bikethieves, and I was lucky that a friend saw the guy with the angle grinder trying to cut my lock. Biktrix might consider adding a frame-mounted rear wheel lock -similar to what Urban Arrow cargobikes and classic Dutch omafiets have. It is difficult to fit a strong carbon steel lock that attaches the rear wheel (with the motor) to the frame and then whatever you are locking your bike to, partly because the spokes on the wheels are so close together, and the frame shape is so complicated, it's tough to get a lock through. Having a frame-mounted rear wheel lock as a secondary would be very convenient, and make running errands or eating out less anxiety prone. As it is, I've taken to removing the very heavy battery, every time I lock it outside. This is cumbersome because my hands are not huge. A handle on the battery would be a convenience.
That being said I'm having a lot of fun riding it around the city, and loving how easy it is for me to climb out of the steep river valley. I am very happy I bought this bike.

Allegro questions answered within 2 days

Received it late in the season, but the couple times I rode it, I really liked it. It did have a scratch on the throttle screen which I don't really like.

I recently purchased two Stunner Lites and while they’re incredibly fun and comfortable to ride, the overall experience has been disappointing due to poor assembly and ongoing battery issues.

Both bikes were assembled by the shop, but it was obvious no safety or quality check was done before pickup. One bike was handed over with the rear brake completely disconnected, and the other had loose front lights and fenders—both of which became safety hazards on the very first ride.

On top of that, the battery on one bike performed well for the first few rides, but now won’t charge past 3/5 bars and has shut off mid-ride once or twice. After reaching out to support, instead of having me bring the bike in for inspection, I was asked to check the battery myself using a multimeter (which as a carless, urban woman I do not have access to), take videos, and download an app. It’s clear there’s an issue, yet the responsibility has been placed entirely on me to troubleshoot it before they’ll even look at the bike. Also not I bought the extended warranty for my Bike but that still don’t apparently get me help from the company.

I’ve only had the bikes for two weeks and commute about 20 km round-trip daily. It’s frustrating to finish my ride with an almost-dead battery because it won’t fully charge. If not for the battery problem, and the lack of quality control/safety checks at pickup, I would happily give these bikes 5 stars. The ride itself is great; the support and assembly quality are not.